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Responsibilities: • Assist in coordinating the Sales champion league. • Initiate the mystery shopper program . • Collaborate with sales department on the development plan. • Ensure a cohesive approach to customer experience and address customer needs • Engage with customers through various communication channels to provide CX insight • Maintain records of customer interactions, Including details of inquiries, resolutions • Assist in analyzing and mapping out the customer journey. • Assist in conducting the company CX Goals and Objectives. • Ensure all departments are aligned with the company’s CX goals and objectives. • Manage training attendance records and track the completion of training activities. • Assist in customer Segmentation. • Assist in identifying bottlenecks and inefficiencies in existing processes and work on streamlining theme to enhance customer satisfaction • maintain confidentiality in all matters related to work and information. • Perform any other duties assigned to him
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Business Development Associate  - ØªÙØ§ØµÙ٠اÙÙØ¸ÙÙØ© - ÙØ¸ÙÙØ©.ÙÙÙ
Responsibilities: • Assist in coordinating the Sales champion league. • Initiate the mystery shopper program . • Collaborate with sales department on the
