- A Sales Administrator's primary duty is to administrate the sales business opportunities, especially waste management. Sales Administrators also would have the following responsibilities: Accountability: - Administrative employees can help companies improve efficiency, provide satisfactory customer experiences, and elevate processes. Sales administrators provide important functions for the sales teams, customers, and businesses they assist • Process online, email, and phone sales • Ensure order and invoice accuracy • Perform basic customer service functions, like answering questions or responding to inquiries. • Manage order delivery timeliness • Prepare sales reports and handle client technical queries • Develop a monthly sales report and monitor sales efforts • Become experts on company product and service offerings • Invoice clients and process payments • Update databases and customer records • Study tender requirements and liaise with manufacturers/sub-dealers • Communicate customer feedback • Research the needed product, and recommend opportunities • Make an order with suppliers
